PRIVACY POLICY –  AUTOCRAFT MOTOR CARRIAGES

Last Updated: [21/06/2026]

Autocraft Motor Carriages ("we", "us", "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and share your personal data when you use our websites or submit any forms (including test drive requests, service bookings, sales enquiries, insurance renewals, and financing applications).

We are the Data Controller for the personal data you provide through our websites and systems.

1. What Personal Data We Collect

We may collect the following personal data from you when you submit a form on our website:

  • Name
  • Phone number
  • Email address
  • Car plate number or model
  • Preferred appointment date and time
  • Colour preference
  • Year Made (for insurance renewal)
  • Previous Insurance details (for insurance renewal)
  • No Claims Discount / NCD (for insurance renewal)
  • Identification Card (IC) – copy may be uploaded (for sales and financing purposes)
  • Copy of Driving License (for sales and test drive purposes)
  • Payslip (for sales and financing purposes)
  • Copy of Bank Statement (for sales and financing purposes)
  • Any other information you voluntarily provide

We only collect data that is necessary for the purpose of processing your request. Documents such as IC, payslip, driving license, and bank statement are collected only for sales booking and financing applications.

2. Why We Collect and Use Your Data

We collect and use your personal data for the following purposes:

  • To process your test drive request
  • To process your service booking
  • To process your sales enquiry or vehicle booking, including submitting documents to financial institutions for financing or loan applications
  • To process your insurance renewal request
  • To confirm your appointment with the relevant Perodua dealer or service centre
  • To respond to your questions or requests

We process your personal data based on your consent when you submit a form, and/or because it is necessary to fulfil your request.

We do not use your personal data for marketing purposes without your explicit separate consent.

3. Who We Share Your Data With

We may share your personal data with:

  • The relevant Perodua dealer or service centre to confirm and process your booking or enquiry
  • Financial institutions, banks, or hire-purchase providers (for sales and financing applications)
  • Insurance providers (for insurance renewal purposes)
  • Our service providers who assist in operating our website and systems

All third parties are bound by strict confidentiality obligations. We do not share your personal data with any other third parties without your explicit consent, unless required by law.

4. How Long We Keep Your Data

We retain your personal data only as long as necessary to fulfill the purpose for which it was collected (e.g., to process your booking or financing application). Once the purpose is fulfilled, we securely delete or anonymise your data.

As a general guideline, we retain your personal data for a maximum of 7 years from the date of your last interaction with us, or until the purpose is fulfilled, whichever is earlier, unless a longer retention period is required by law.

In any case, we do not retain your data for longer than is permitted under the Personal Data Protection Act 2010 (PDPA).

5. Your Rights

Under the PDPA, you have the right to:

  • Request access to the personal data we hold about you
  • Request correction of any inaccurate data
  • Request deletion of your data (where legally permitted)
  • Withdraw your consent at any time
  • Request restriction of processing in certain circumstances

To exercise any of these rights, please contact us at:
Email: autocraftmotor@gmail.com

6. Security

We take reasonable steps to protect your personal data from loss, misuse, or unauthorised access, disclosure, alteration, or destruction. We use secure servers and limit access to authorised personnel only.

We regularly review our security practices to ensure your data is protected.

7. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website. We will notify you of significant changes via our website or email (where appropriate).

We encourage you to review it periodically.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

Autocraft Motor Carriages
Designated Contact Person: Admin – Privacy Matters
Email: autocraftmotor@gmail.com
Phone: 03-7781 1119
Address: No 5, Jalan Kilang 51/205, Seksyen 51, 46050 Petaling Jaya, Selangor D.E.

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